1. Home
  2. Features
  3. Email and SMS

Conversations

Keep the conversation close to the relationship.

Connect the mailboxes you already use and work from one inbox. Write an email, choose a template or follow up by SMS without losing the context of the person you are helping.

Inside rltr

The conversation stays together.

Move between connected mailboxes and keep relevant conversations linked to the right Contact.

Connected email inbox with a conversation linked to a Contact.
Product screen with fictional sample data.

Email and SMS

Built into your everyday work.

Connect your mailboxes

Use Gmail, Microsoft or compatible custom IMAP/SMTP accounts. Connect multiple mailboxes, select your default sender and keep each account under its owner’s control.

Write with less repetition

Compose rich emails with links, images, attachments and your mailbox signature. Drafts save automatically, and Undo send gives you a short chance to bring a queued email back.

Share the relevant history

Link an email conversation to a Contact for teammates permitted to see that Contact. Private inbox access and the ability to send from your mailbox remain yours.

Follow up by SMS

Use the SMS inbox after communication setup and registration. Choose a reusable message, review the recipient and keep the conversation in your workspace.

A closer look

What you can do.

  • Inbox, Sent, Drafts and Trash across connected mailboxes
  • Search imported message subjects and addresses
  • Rich email previews with remote tracking content blocked
  • Mailbox-specific signatures, including uploaded images
  • Email and SMS template selection while composing
  • SMS registration, number selection and usage controls

Email uses your connected mailbox. Calls and SMS require communication activation, and SMS additionally requires registration and appropriate recipient consent. Usage charges are separate from the subscription.